CHALLENGING BEHAVIOUR AWARENESS

Overview
This course enables candidates to have an understanding of how to deal effectively with a situation where someone is presenting them with challenging behaviour. Candidates will benefit from having knowledge of how to recognise signs and symptoms of challenging behaviour within their working environment. Candidates will also be able to identify causes and deal with situations using simple interventions to diffuse difficult and potentially aggressive situations.

Outline of programme
The challenging behaviour course covers:

• Defining challenging behaviour
• Types of challenging behaviour
• Triggers
• How to effectively deal with challenging situations
• Understanding challenging behaviour

Assessment:
The course is delivered in 2 hours and candidates must demonstrate a willingness to learn along with interaction of group activities.

Cost:
Our training courses are competitively priced and we guarantee to beat any equivalent training quote.

SPECIAL OFFER- If three 2 hour care sector courses are run on the same day at the same venue the third course is free of charge. This could be three of the same courses or a combination of three different ones.

Important information
The training venue should be quiet and undisturbed.
Staff should not be expected to be on duty
Staff attending should remain for the entire length of the session

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