Overview
This training course provides an awareness of the principles of good communication and record keeping within a care environment, to ensure effective communication skills, and good practice when recording information. 

Outline of programme
The course covers:

• Communication methods
• Verbal and Non Verbal Techniques
• Communicating with those who may suffer sensory loss
• Legislation and good practice in Record Keeping

Assessment:
The communication and record keeping training course is delivered in 2 hours and Candidates must demonstrate a willingness to learn along with interaction of group activities.

Cost:
Our courses are competitively priced and we guarantee to beat any equivalent training quote. 

SPECIAL OFFER- If three, two hour care sector courses are run on the same day at the same venue the third course is free of charge. This could be three of the same courses or a combination of three different ones.

Important information
The training venue should be quiet and undisturbed.
Staff should not be expected to be on duty
Staff attending should remain for the entire length of the session