Communication & Record Keeping AWARENESS
This course provides an awareness of the principles of good communication and record keeping within a care environment, to ensure effective communication skills and good practice when recording information.
Outline of programme
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
The course is delivered in 2 hours and candidates must demonstrate a willingness to learn along with interaction of group activities.
Our training courses are competitively priced and we guarantee to beat any equivalent training quote.
SPECIAL OFFER- If two, three hour care sector courses are run on the same day at the same venue then the cost is £500+VAT (Usually £325+VAT per course). These could be two of the same courses or a combination of two different ones.
The training venue should be quiet and undisturbed.
Staff should not be expected to be on duty
Staff attending should remain for the entire length of the session
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