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CQC orders two Bristol care homes to improve quality standards

Posted: March 19th, 2011 by Dermot comment-icon Comments disabled

The Care Quality Commission (CQC) has ordered two care homes in Bristol to take steps to improve quality of care standards or they risk facing closure.

According to a CQC spokesperson, the authority’s inspectors visited both Hazelhurst care home in Filton and St David’s Lodge in Lodge Causeway following “serious concerns” raised by South Gloucestershire and Bristol councils.

Following the visits, both homes were found to be failing in their duty to meet certain essential standards in terms of safety and quality of care.

Hazelhurst care home, which has around ten residents, received an unannounced visit from the CQC in December 2010. It was found to be failing in six key areas, including providing staff with the proper Safeguarding of Vulnerable Adults (SOVA) training to prevent and report abuse.

The home was also found to be dirty, with management expecting care staff to clean rather than paying full attention to their duties to residents.

At St David’s Lodge, which cares for 11 people with learning disabilities, a total of 10 standards were found to have been inadequately maintained. There were problems with privacy, dignity and independence in the treatment of residents, as well as failures to ensure that residents were: “protected against the risks of receiving care that is inappropriate or unsafe”.

The owners of both homes have been ordered to take immediate action to improve standards; only then will they be permitted to admit new patients again.

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