A hotel in the Suffolk town of Haverhill has proved the importance of proper health and safety training as it scored top marks in a total of three food, fire and health and safety audits.
All three audits, along with a fourth relating to brand engagement and development, were carried out within just one week at the Days Inn Hotel at Haverhill. Common Sense Compliance carried out the Fire Safety Audit and the Health and Safety Audit, whilst Wyndham Worldwide undertook the other two.
The hotel scored an impressive 98 per cent in both the fire safety and the health and safety checks, whilst the Food Safety Audit produced a score of 96 per cent.
General manager Donna Revell expressed her delight and pride at the hotelâ€™s achievements, saying:
â€œIt is quite unusual to have four audits in one week but I am delighted to say we sailed through them all.
â€œThere are so many different factors that have to come together to ensure a guest has a positive experience, from customer service to housekeeping to health and safety.
â€œThe results of the external audits validate that we are getting it right.â€
Ms Revell also praised her hard-working team, all of whom have undergone rigorous training in food safety, health and safety and fire safety so that the hotel can maintain its high safety standards.