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ACTIVE LISTENING SKILLS

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Active Listening Skills

Overview

Just because someone is hearing, does not mean they are listening. This course teaches delegates the significance of this adage, successful listening skills, and how to use their body language to communicate. Training is suitable for delegates in any working role and can be taken no matter your sector background.

Outline of Programme

  • Introduction.
  • What is active listening?
  • Hearing vs listening.
  • The process of listening.
  • Listening obstacles.
  • The importance of active listening.
  • Improving listening skills.
  • Key rules to successful listening.
  • Verbal behaviour categories.
  • Promoting active listening.

Assessment

The active listening skills training course lasts 4 hours and delegates will receive a certificate upon completion. Delegates will be expected to engage in a number of group activities. Our experienced trainers will be on hand to help guide through these sessions and a certificate will be awarded upon completion.

Cost

Our courses are competitively priced and we aim to beat any equivalent training quote.

Important Information

  • The training venue should be quiet and undisturbed.
  • Staff should not be expected to be on duty.
  • Staff attending should remain for the entire length of the session.
  • Flexible dates, call to book a day that suits you.

Get in touch with TutorCare

We aim to beat any equivalent quote. Please call for our best offers.

All our courses are available across the UK and can be delivered at a time and
place convenient to you - be that Saturday, or after hours, we will strive to be
flexible and accommodate your needs.

Not the course you were looking for? Check out the other courses in this range here.

You may also be interested in our E-Learning Courses and Defibrillator Products.

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