Call Free Now: Open 24/7

0333 331 7301

250+ Care Courses
CQC Recommended Training
NVQ Diplomas in Care

CONFLICT MANAGEMENT AND CHALLENGING BEHAVIOUR AWARENESS 

Please call to discuss this training & book today!

Conflict Management And Challenging Behaviour Awareness

Overview

This course is designed for staff in any sector and ensures that they are able to confidently address challenging behaviour in the workplace and also manage conflict to avoid future incidents. Delegates will gain both communication and practical skills which will enable them to ensure the safety of themselves and those around them whilst dealing with difficult situations.

Outline of Programme

  • Introduction.
  • Identifying challenging behaviour.
  • Eliminating violence and bullying in the workplace.
  • Appropriate response to threats and aggression.
  • Promoting positivity to reduce conflict.
  • Conflict management process.
  • Ensuring personal safety when managing conflicts.
  • Communication skills (verbal and non-verbal).
  • Causes and effects.

Assessment

The conflict management and challenging behaviour awareness training course takes around 2 hours and delegates may be expected to engage in a number of group activities. Our experienced trainers will be on hand to help guide participants through these sessions and a certificate will be awarded upon completion.

Cost

Our courses are competitively priced and we aim to beat any equivalent training quote.

Special Offer - Make a saving by utilising a trainer for the whole day. Any 3, 2 hour courses; or 2, 3 hour courses can be combined for discounts of up to 30%!

Important Information

  • The training venue should be quiet and undisturbed.
  • Staff should not be expected to be on duty.
  • Staff attending should remain for the entire length of the session.
  • Flexible dates, call to book a day that suits you.

Get in touch with TutorCare

We aim to beat any equivalent quote. Please call for our best offers.

All our courses are available across the UK and can be delivered at a time and
place convenient to you - be that Saturday, or after hours, we will strive to be
flexible and accommodate your needs.

Not the course you were looking for? Check out the other courses in this range here.

You may also be interested in our E-Learning Courses and Defibrillator Products.

0333 331 7301
QUICK ENQUIRY In-House. E-Learning. Open Courses.
Enquire about our training...
E-Learning Option Flexible modules. Learn at your own pace.
Call regarding bulk licensing.
QCF DIPLOMA ENQUIRY Want to find out more?
Register your interest below:

TICK THIS BOX TO OPT OUT OF NEWSLETTER

Enquire Now. Call Free.
0333 331 7301