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Communication Skills


This e-learning course is designed to improve delegates’ communication skills by offering a clear understanding of different communication methods and the effects which they have on listeners. Good communication is an essential part of all aspects of life, however, it is found to be especially challenging in environments such as care homes and hospitals, so training is ideal for those who work in areas such as these. Training will provide techniques that learners can apply to both work and general situations.

Outline of Programme

  • What is communication?
  • Understand different methods of communication.
  • Describe the concept and process of effective listening.
  • Explain the purpose of record keeping and how this should be completed.


Upon completion of the course, we will send you a digital copy of your certificate which you must print yourself.

Important Information

Staff should not be expected to be on duty.
Flexible dates, book a day that suits you.


Add this to your shopping cart for just £39 + VAT! If you need several licenses, buy in bulk discounts are available. Please call our team today on: 0333 456 4564

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