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E-LEARNING INTRODUCTION TO COMMUNICATION, CONFIDENTIALITY AND REPORT WRITING (LEVEL 1)

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Introduction To Communication, Confidentiality And Report Writing Level 1

Overview

This online course is designed for both paid and voluntary social care workers, but nevertheless, it would provide a good general knowledge for any care sector staff. The training provides a strong introduction into why communication, confidentiality and report writing are important, and effective methods and processes to apply to them; therefore, the course is ideal for delegates with no prior experience of these topics.

Outline of Programme

  • Why is communication important?
  • Effective methods of communication.
  • Process of communication.
  • Overcoming communication barriers.
  • Physical and verbal communication.
  • Why is confidentiality important?
  • Maintaining confidentiality.
  • Why is it important to keep records?
  • Maintaining records.

Certification

Upon completion of the course, we will send you a digital copy of your certificate which you must print yourself.

Important Information

Staff should not be expected to be on duty.
Flexible dates, book a day that suits you.

Cost

Add this to your shopping cart for just £39 + VAT! If you need several licenses, buy in bulk discounts are available. Please call our team today on: 0333 456 4564

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E-Learning Training Flexible modules. Learn at your own pace.
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0333 331 7301