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This online course is ideal for staff working, or looking to work, in sectors such as retail, where good customer service skills are expected. Designed to suit staff at any level, this e-learning will enhance delegates’ knowledge of how to provide excellent customer service, deal with difficult customers and represent the business in a positive manner. Training ensures that staff are knowledgeable and motivated to provide the best experience for customers.
Outline of Programme
Upon completion of the course, we will send you a digital copy of your certificate which you must print yourself.
Our e-learning courses provide great flexibility for those juggling a busy lifestyle. Delegates will have approximately 12 months to complete the course once purchasing the licence.
Add this to your shopping cart for just £39 + VAT! If you need several licences, buy in bulk discounts are available. Please call our team today on: 0333 456 4564
Bulk licensing is available on all our online courses. Get a quote today!
You may also be interested in our In-House Courses and Defibrillator Products.