What is Schizophrenia?

Public awareness of mental illnesses is on the rise, and for good reason. Approximately 1 in 6 people in the UK will need treatment for mental health conditions in their lifetimes, for a wide variety of mental health conditions. In particular, approximately 1 in 100 people will suffer from an episode of schizophrenia at some point in there life.

At any one moment, some 220,000 people in the Uk alone are receiving treatment for the condition. This article endeavours to explain the symptoms and hypothesised causes of schizophrenia.

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Ladder Safety – How to Use a Ladder Correctly

Using a ladder is something that on the surface seems very simple: and in fact, it is. Nonetheless, various reports show that up to 250,000 people each year don’t follow ladder safety rules and are admitted to hospitals for treatment from ladder-related injuries. A quarter of these accidents occur in the workplace.

Due to these alarming figures, it is important that companies ensure that employees are made aware of the safe and proper way to use a ladder.

This article discusses how to use step and extension ladders correctly.

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What is Asbestos?

Asbestos is a natural mineral made up of several microscopic fibres. There is evidence of its existence and use as early as the Stone Ages, where it is thought to have been used for wicks in lamps and candles.

More recently, during the industrial revolution, it was hailed as the ideal supplement for everyday materials in the construction and automotive industries, due to its ability to add strength and insulation without adding excessive weight. It was commonly used in house building between 1930 and 1950 when its popularity peaked.

However, despite its benefits to these industries, asbestos posed and continues to pose many health risks to humans and can lead to fatal diseases such as cancer, lung disease and other respiratory illnesses.

Due to these risks to human life, asbestos use has been heavily regulated in many countries since the 1970s and was eventually banned entirely in the UK in 1999.

Despite this ban, asbestos continues to prove a threat today, due to its existence in homes – any home built before 2000 is thought to likely contain some asbestos.

Therefore, workers in industries likely to come in contact with asbestos must be aware of the risks and precautions required to protect themselves.

This article looks at the risks of Asbestos.

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What is a food allergy?

A food allergy is where the body’s immune system mistakenly thinks that the proteins in certain foods are a threat. As a defence mechanism, chemicals are released in an attempt to fight off this threat, and it is how the body reacts to the release of these chemicals that creates the symptoms associated with food allergies.

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Customer Service – Dealing with Angry Customers

Customer service roles can be extremely rewarding when things are going well. You deliver great, person-to-person service, interacting with the people your company tries to serve, and are often the first congratulated when things have gone well.

Unfortunately, you are also the first point of call for complaints. Quite often complaints that have come about through dealings with other aspects of the business or a product, that ultimately may not even be your fault.

This article outlines several steps that can be taken to help you deal with an angry customer.

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What is Multiple Sclerosis?

Multiple sclerosis, more commonly known as MS, is a disease suffered by around 100,000 people in the UK, with 5000 new diagnoses each year.

That equates to 1 in every 600 people in the UK suffering from the disease.

It ranges from mild cases to being totally debilitating and disabling. This article outlines the symptoms, treatment, and causes of MS, as well as offering some advice on how to live with the condition.

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What is Cerebral Palsy?

Cerebral palsy is the name given to a variety of life-long conditions that affect some 1 in every 400 children, with approximately 1700 new cases each year.

Some people with the condition can live for many years comparatively unhindered, whereas more serious cases can massively reduce a victim’s life expectancy and quality of life.

Cerebral palsy has been getting much more attention as of late, with greater amounts of charity work being seen and more investment being put into providing care for victims and to work towards treatments.

This article will give an overview of the causes, symptoms, and possible treatment possibilities for cerebral palsy.

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Basic first aid kit – What should you include?

This article looks at what a business should include in a basic first aid kit, along with a list of injuries each item addresses.

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Working at Height – What is meant by Working at Height?

Working at height is defined by HSE as any work in any place where, if precautions are not taken, a person could fall a distance liable to cause personal injury.

Due to the increasing height and number of tall buildings, it is becoming ever more relevant to understand the details of working at height.


Particular steps can be taken to make the activity safer, and indeed legislation that stipulates what must happen when organising work at height.

This article briefly outlines the details of the legislation involved, some basic principles to be considered when planning work at heights, and the appropriate details on who can work at height.

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Allergens – What are the 14 main allergens?

Allergies can be life-threatening. Most people are aware of potential reactions to peanuts, but for a long time, the public was generally unaware of allergens within other foods.

In July 2016, a teenager suffered a fatal reaction to sesame in a baguette bought at a national chain. 

In the Uk, the Food Information Regulations act was introduced to ensure that the correct labelling of ingredients in Pre-Packaged foods included all 14 main allergens.

Unfortunately, freshly handmade, non pre-packaged food does not have to be individually labelled.

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