Role of Health and Social Care Workers

Social care is a term used for help that is provided in terms of physical and emotional support. The main aim is to help people live their lives in a happy and healthy manner despite their disabilities; either physical or emotional.

Life is unpredictable and people can have the need for such support at any point. Health and social care is required to maintain people’s independence, control, and dignity.

Working in Social Care

A job in the social care sector means that you will be providing support for non-clinical needs. However, there is a significant collaboration between health care workers and social care.

As of now, the social sector in the UK has 1.48 million employees. By 2030, the sector will be enriched by half a million extra jobs.

Health and social care workers can provide their support to the people in need in their own homes, residential homes, day centres or other support facilities.

Role of Health and Social Care Workers in Detail

A health and social care worker has a significant role to play in the society. They can have a positive impact on the people around them if they understand their duties.

Following are a few pointers that describe the main role of a health and social care worker and situations where their help is required:

  • Provide care for family members in a certain in need situation
  • Care for individual facing trouble of conflict in various relationships
  • People facing challenges of old age
  • Individuals with mental disabilities or distress
  • Addicts of alcohol or other drugs
  • Physically disabled people having independence issues and facing isolation from society
  • People with financial issues; struggling to get by

Social workers have the right to intervene in the family or private life in case of:

  • Individuals need to protected from themselves and prevention of harm to there is needed due their actions
  • Promoting human development and security
  • Encouraging for social inclusion and healthy participation during the lifetime
  • Health and social care workers can help:
  • Children with emotional shortcomings
  • Children with special needs
  • Adults need of establishing their independence and dignity again
  • Old men and women

Additional Duties of Health and Social Care Workers

Social work employers are in charge of distinguishing circumstances where an enlisted, experienced social worker ought to end up distinctly included. Mediation may happen on either a protection or statutory premise when:

  • Helpless grown-ups and youngsters require defending from mishandling, disregard or misuse, and perhaps require removal from their home
  • A child or grown-up could bring about noteworthy trouble to themselves or others
  • There is a genuine probability of family deterioration or relationship breakdown, which undermines to hinder well-being and prosperity
  • Guardians or caregivers are no longer capable of taking care of their kids

Health and social care workers have a wide range of responsibilities and can help in multiple ways. Their support can greatly provide for the well-being of the overall society around them. They can act as friends, brokers, and advocates along with health care aides to people with various needs.

At TutorCare we offer a wide range of training courses for the Health and Social Care sector.

These include:

NVQ Health and Social Care Overview

QCF (NVQ) Diploma In Health & Social Care – Level 2

QCF (NVQ) Diploma In Health & Social Care – Level 3

QCF (NVQ) Diploma In Health & Social Care – Level 4

QCF (NVQ) Diploma In Health & Social Care – Level 5

QCF/NVQ in Management Level 7


External References:

How To Properly Care For A Minor Workplace Injury

Minor cuts, scrapes, bruises and burns… they’re a part of daily life with most of them taking place in the home. However, it’s not uncommon for them to occur in a place of employment. A majority of companies have some type of accident policy (with risk assessment) that dictates what happens in these types of cases.

For instance, if a wound is extremely deep (is in need of stitches) or something foreign has become embedded in the body, medical attention is sought right away.

Also in the policy, employers layout that they have a legal obligation to ensure the safety and well-being of their employees. One such obligation is to provide a dedicated first aid responder to help them deal with the relatively small injuries – to stave off the possibility of infection.


Clean Wounds With Soap and Running Water

When you treat a person, you want to make sure your hands are clean – soap and warm water. If not possible, use an antibacterial wipe or wash. With clean hands, you’ll reduce the chance for further contamination.

Be sure to use cool water to eliminate the debris and dust in and near the wound. Place the wound directly under running water or put clean water onto the wound. You can use an antibacterial wipe or soap to clear out the debris and dirt.

Clean water that’s cool to the touch is often ideal for minor cuts, scrapes and burns. If you put something stronger on the wound, it could cause additional injury to occur.


Place Pressure On The Wound To Stop The Bleeding

Most minor cuts such as paper cuts or hang nails will quit bleeding eventually. And, a minute amount of blood is often helpful to clean the cut. Many times, the head and hands will bleed excessively because of the amount of blood vessels in these areas. The best thing to do is not to panic, place pressure onto the wound using gauze or clean cloth. Again, you’ll need to clean it up.

If you notice any blood coming through the cloth, just keep putting pressure on the wound. Don’t pick the cloth up to see how the bleeding is doing. This may inadvertently cause it to bleed once again.

When the cut is on the hand or arm, raising it above the head will slow the bleeding down. If the bleeding continues for more than three minutes or begins spurting, you need to get medical help immediately.

In most cases, the body will take care of the injury itself. The best thing to do is to keep calm and keep the injured person calm as well. With a firm level of pressure placed on the wound, the bleeding will eventually stop.


Apply Antibiotic Cream/Ointment and Cover The Affected Area

In order to reduce the chances of infection at work, it’s important to use an antibiotic cream or ointment and cover the area. For instance, you can place a thin layer of Savlon, so the area is moist and won’t scar.  Cover the wound, using a sterile bandage or gauze pad and tape.

The majority of companies keep the first-aid kit on standby and in a centralized location.

When the wound is small and protected by clothing, the person may decide that leaving it uncovered is best. This may be fine in some instances, but it’s prudent they understand that leaving it uncovered could result in more bleeding if it’s hit.

If a dressing is applied to the wound, it’s important that’s it changed at least once per day to reduce the risk of dirt build-up so an infection can’t set up.

Since it’s a workplace injury, the supervisor or first-aid responder needs to be made aware of the incident. It should also be recorded in the “accident book.”  It’s imperative that all workplace injuries get reported no matter how minute the injury.


When To Seek Medical Assistance

When it comes to minor cuts, burns and scrapes, medical assistance is often not needed. However, they still need to be reported to the employer. If the designated first responder isn’t available, medical attention may be required in instances of the following:

  • The cut is deep (at least a quarter inch or more), the cut’s edges are jagged, or you can see muscle and/or fat. In these cases, you may need stitches
  • It’s a facial wound
  • The wound is the result of a dirty or rusty object
  • The dirt and debris isn’t completely from the wound
  • The wound is the result of a human or animal bite
  • The wound area is getting bigger or is numb
  • It’s a puncture wound that may need a tetanus shot


Watch For Signs Of Infection

If it appears the wound isn’t healing as it should, it’s time to see the doctor. What signs of infections should you be mindful of?

  • Fever
  • Pain increase
  • Pus or other leaky fluids from the damaged region
  • Warmth, swelling and inflammation
  • Red streaks in the region


What Happens During The Healing Process?

Most cuts and scrapes will heal within a week. In the healing process, a scab will form over the area. The scab blocks any dirt and germs from getting into the wound, allowing new skin to form underneath.  It’s not uncommon for the area to itch for several days, but it’s highly important not to scratch or pick the scab. Allow the scab to fall for itself – usually when the new skin is ready.

First aid in the workplace is just as important as it is at home. There are many courses that can teach you proper first aid protocols to follow for workplace injuries.  Take part in them and become a first-aid responder for your employer.


A foreign object that is stuck at the back of the throat may block the throat or cause muscular spasm.

Young children especially are prone to choking. A child may choke on food, or may put small objects into their mouth and cause a blockage of the airway.

If the blockage of the area airway is mild, the casualty should be able to clear it; if it is severe they will be not be able to speak, cough or breathe and will eventually lose consciousness.

How to Recognise a:

Mild Obstruction:

  • Casualty will be able to breathe, speak, cry or cough
  • Severe obstruction

Severe Obstruction:

  • Casualty will be unable to breathe, speak, cry or cough
  • Casualty will eventually lose consciousness unless they are given assistance

Treatment for adult or child

Your aims are to remove the obstruction and to arrange urgent removal to hospital if necessary.

If the obstruction is mild:

  • Encourage them to continue coughing
  • Remove anything that is an obvious obstruction from the mouth

If the obstruction is severe:

Give up to 5 back blows

  • Look inside the mouth and remove anything causing an obvious obstruction

If the obstruction has not moved:

  • Give up to 5 abdominal thrusts
  • Look inside the mouth and remove anything causing an obvious obstruction

If the obstruction has not been cleared after repeating the cycle of back blows and abdominal thrusts three times

Call an ambulance by dialling 999 or 112

Keep repeating the pattern until help arrives

To see images and a video of actions that can be performed by a trained adult go here – What to do when a baby or infant chokes (For trained professionals)

SB (07/17)

Registered care home managers: what qualifications you will need

If you have the ambition to become a manager or supervisors in a care home, you will need certain skills, qualities and qualifications. This is the case in any position of responsibility, especially in the care sector where the welfare of other people is at stake.


To progress in a managerial role in the care sector, you will need to be a certain kind of person. You will need to have integrity, be responsible, organised and honest, and be able to manage people. Most importantly, you need to be passionate about protecting and respecting the people in your care.


Depending on the position you are applying for, you will need either one or both of the following care training qualifications:

NVQ Level 4 Health and Social Care This kind of course covers most managerial duties, including communication and reporting, professional development (of self and staff), the protection of all individuals and healthy and safe working practices.

Leadership and Management of Care Services (LMC) This care training course goes into more depth on the subject of how to efficiently run a care service. It covers everything from how to develop procedures, policies and practices to communication, leadership skills and respecting the rights of patients.


The Importance of Health & Safety in the workplace

A healthy and safe atmosphere exerts positivity and relaxation irrespective of the fact whether it’s your workplace or your home. However, employers need to take special care for the health, safety, and well-being of their employees. Not only does it increase the productivity of their employees but it is an obligation that they must follow and non-adherence to it can get them in trouble legally. There are many benefits that an employer can derive by giving their employees a safe and healthy environment. Some of these benefits include positive work environment, lower staff turnover, enhanced productivity etc.

Apart from legal restrictions, providing a healthy and safe environment to the employees should be the top-most priority of the employer owing to the following reasons.

The main benefit of keeping the office atmosphere safe comes in the form of enhanced productivity of employees. This brings with it workplace positivity and offers employees a relaxed environment in the knowledge that they are not at risk. An office that is fully equipped with safety measures and employees that understand their responsibility (and yours as employer) will help them focus on their own abilities resulting in increased productivity.

Any accident in the office premises can cost the employer a lot financially and if in an unfortunate case of the accident an employee gets injured, the severity of the problem increases dramatically. The financial loss will depend on the accident, but the cost of injury to the employee will have to be borne by the employer. A safe and secure environment will reduce the insurance cost  a great deal.

A workplace with no proper health and safety maintenance will definitely see a lot of employees quitting the work for better prospects. No person likes to work in an environment where they are not provided with proper safety gear or equipment. The employer ultimately is responsible for this. If there is heavy machinery installed in the workplace, it is the duty of the employer to check all the security concerns associated with it, ensuring it is well maintained. It is also their responsibility to communicate the safety precautions to the employees for their well-being aswell as making them understand the implications of ignoring any safety guidelines.

The employer needs to address all the risks and concerns associated with the office premises, the business, subcontractors and employees. It is useful in most cases to assign an individual to oversee all health and safety aspects within the business.  Training can then be brought inhouse not only for the employees but also the designated Health and Safety person.

Not offering a safe, secure, and healthy environment to the employees will have the employer’s reputation at stake. Accidents can ruin reputations as well as lives. The following courses offered by TutorCare online will discuss the reasons and importance of why employee’s safety and health should be the first priority for any employer.

Health and Safety E-Learning Courses (an overview)

Emergency First Aid Awareness

Health and Safety Level 2 (includes conducting appropriate risk assessments)

Developing basic knowledge of health and safety in the workplace

Regardless of your job or the sector or industry you work within, it is always useful for you to have basic knowledge of health and safety in the workplace. Understanding how to work safely can help to protect both you and the people you work with, and it could possibly prevent major incident or injury.

On a basic training course, Health and Safety in the Workplace Level 1 (CIEH), you will get a good introduction to the principles of working safely. By the end of the half-day session, you will be able to spot hazards and risks, and safely avoid them. You will also learn about how to work safely in a variety of workplace conditions, and whilst carrying out a number of tasks. This means that the course content should apply to everyone, no matter what industry they work within.

There are other courses you can take to improve your knowledge of workplace health and safety. For example, there is a one-day IOSH Working Safely Course, which gives employees from all sectors a basic grounding in the essential principles of health and safety within the workplace. It is in your employers’ interest to send you on such a course, as it makes the workplace safer overall, so it may be worth a mention.

SB. 02/17