Bournemouth care home ordered to improve standards

A care home in Bournemouth has been ordered to urgently improve its standards or face further action from the Care Quality Commission (CQC).

CQC inspectors visited the Riseborough care and nursing home on Branksome Wood Road in June 2011 as a follow-up to concerns raised about standards of care at the facility.

During the unannounced visit, inspectors found that the home had failed to implement a proper care plan for a patient. This included failures to provide dental care and treatment for a foot complaint, as well as other general care needs.

The owner of the Riseborough, Four Seasons Health Care, has now been ordered by the CQC to make urgent improvements. A formal warning has been issued, and further action will be taken if the improvements – which could include more advanced care training for staff – are not made.

Commenting on the case, the CQC’s south west regional director Ian Biggs said:

“This sends a clear and public message that Four Seasons needs to address this issue as a matter of urgency or face serious consequences.

“Our inspectors will return to the Riseborough in the near future and if we find that it is not making the required progress, we won’t hesitate to use our legal powers to protect the people who use this service.”

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One thought on “Bournemouth care home ordered to improve standards”

  1. My mother stayed at the Riseborough over 10 years ago when she came to the Riseborough she could walk with a Zimmer frame she had a brain tumour she needed 24 hours care as time went on she could not see could not walk & she was fed liquid food from a machine she was there about 3 years & then she died The care was very good & careing it is such a shame that the standard has gone down it was such a lovely home. Many thanks Valerie Roth

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