The Care Quality Commission (CQC) has published a report confirming that Burton’s Queen’s Hospital is meeting all standards relating to the safety of patients and the quality of care they receive.
The hospital, which often takes in elderly patients, was inspected by the CQC in April, as part of a nationwide initiative by NHS Trusts to assess whether elderly people are receiving the best standards of care. Of all 100 hospitals and care homes inspected, Queen’s Hospital was among the only 45 able to meet all essential standards.
As well as praising the hospital for its high standards in nutrition and cleanliness, the CQC team also spoke to patients and their families about the standards at the hospital. Referring to the comments on the NHS Choices website, the report concluded that 68 per cent of people would recommend the hospital to someone else. It stated:
“It was evident patient information and feedback was considered as ‘rich information’ and clearly used to review and improve care and services.”
Other hospitals inspected by the CQC were not so impressive, however, with as many as 20 failing to meet standards in either quality or safety. Recommendations are likely to be made to these hospitals to improve care training for staff.