Effective communication for managers – tips to communicate effectively

Why do some managers get compliance as soon as they ask the question? Why do some supervisors find they have to repeat themselves constantly? Why do some people get the point straight away and others need to be repeatedly reminded?  This article offers 4 ways to successfully communicate your message – effective communication for managers.

“The effectiveness of communication is not defined by the communication, but by the response.” – Milton Erickson (American Pyschologist)

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Autism: Sensory Seekers and Sensory Avoiders

There are many misunderstood aspects of autism spectrum disorder (ASD), but one of the most frequent but incorrect assumptions is that all people with ASD are sensory avoiders. While it is true that many people with ASD are over-sensitive to sensations, this is not true of all people with ASD. Once you understand this, you’ll have a better understanding of people with ASD.

Autism: ASD

When discussing sensations about ASD, the sensations are typically grouped into the categories of movement, touch, sight, sound, and smell. When a person is diagnosed with ASD, he or she should also be assessed to determine his or her sensitivity to sensations in each of these categories. A person with ASD may be over-sensitive or under-sensitive to all categories of sensations, but it is much more common to find a person is over-sensitive to some categories of sensations and under-sensitive to others.

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Bullying Awareness – Too Sick for School, or Is Something Else Going On?

Children get sick with colds or other infections and viruses, as well as injuries. When they need to rest and recover, not to mention avoid passing on any germs to their classmates, it is right and proper to keep them at home. However, occasionally there are other factors at play, and for parents, carers and teachers it is important to spot bullying, and this is where anti-bullying awareness training is useful.

There are ways to check to see if they are ill. For example, something physical is clearly going on if they have obvious symptoms like vomiting, diarrhoea or a fever. Many parents have a rule of “no fun sick days.” If a child is home sick, they shouldn’t plan on television, video games, or computer time. The focus should be on resting and recovering, and maybe reading some books if not too ill. When kids don’t care about these limits and don’t argue with them, chances are they are actually feeling poorly.

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My child has autism, now what?

My child has autism, now what do I do?  The phrase has been asked countless times after diagnosis and quite regularly is a shock.

Autism is a frightening diagnosis that leaves many parents in a state of devastation. It’s a complex disorder that has no known cause and presents itself in each child differently. It’s a word that sends worried new parents researching everything from the safety of vaccinations to optimal gut health.

With the rates of diagnosis increasing exponentially over the last several years, it makes sense that autism would become a huge topic of conversation both in the medical world and in the conversations between new parents.

So what do you do if one of your tightly held fears of receiving a diagnosis for your child comes to pass? How do you keep it together when all you want to do is fall apart? This article offers a realistic outlook on what to do after receiving an autism diagnosis. Continue reading “My child has autism, now what?”

Specialist care training – what is it?

As a carer working in the health care sector, it is crucial that every patient is afforded the correct support and care. Specialist care training courses can provide the skills and knowledge necessary to complete a range of specialist tasks, including the management of instances relating to conflict or challenging behaviour. Continue reading “Specialist care training – what is it?”

The Importance of End of Life Care

End of life care is also referred to as EoLC. Many people have the misconception that such healthcare option is only available for those who are literally spending the last hours or days of their lives. But this is not true. End of life care is a broad term that also encompasses patients with terminal illnesses or conditions that will become worse with time are incurable.

The end of life is one truth that no one can deny. We are all going to reach old age. As we grow old, we lose our abilities to maintain the quality of life. This is why we need support from others. Every human being has the right

End of life care
End of life care and support for patients and family members

to be comfortable and content even when they are fast approaching their final day. On the other hand, we have patients who are faced with terminal health conditions. Such patients have a harder time as many are not even old. They too deserve to maintain a sense of normalcy despite death being the inevitable result. Continue reading “The Importance of End of Life Care”

Lone working training: why is it so important?

People working by themselves, such as those working in home care environments or in intensive residential establishments, can face a number of personal health and safety risks. They also face different challenges to carers working as part of a team in a nursing home or a hospital.

Health and safety is a big issue with lone working, and home carers in particular are at risk from exposure to infection, slips, trips and falls and even violence and abuse. This is why it is important for carers to be trained in proper health and safety practices, as well as strategies which may reduce any risks faced on the job.

It is not only the carer who benefits from a lone worker training programme. The quality of care the patient or resident receives is also improved if you, as a carer, have received training on the challenges facing lone workers. These challenges include lifting and moving those receiving care, as well as the legal duties lone working carers have towards the people they look after.

With the right training, lone working carers can learn how to significantly improve the quality of life for elderly, vulnerable and disabled people throughout their careers.

QCF NVQ Diploma in Health and Social Care: FAQs

1. Why has the name changed to QCF?
The Qualifications and Credit Framework is the new way of recognising vocational (work-related) achievement. Credits are awarded, allowing employees a more flexible way of achieving qualifications that allows them to progress at their own pace.

2. Who is the QCF Diploma in Health and Social Care aimed at?
Levels 2 and 3 are aimed at those working in all social care settings, whether with adults or children. Level 5 is for those who lead social care provision either as managers or senior practitioners.

3. How are awards calculated?
Each unit of learning or qualification will be awarded two values: a credit value and a level. The credit value will be representative of the amount of learning time needed to complete the unit. The levels range from entry level to Level 8, and the qualification level represents the level of difficulty of the unit or qualification.

4. How do the qualifications compare to the old NVQs?
This new framework is a complex one; as such it offers much greater flexibility to employees, and the opportunity to obtain tailor-made qualifications that suit the specific needs of their industry. Unfortunately, this makes it difficult to make direct comparisons with the old awards and qualifications system.

A quick look at retail licensing qualifications

When you work within the licensed retail sector, there are certain qualifications you may need to attain. If you are feeling a little confused as to what all the qualifications are and which you need to go on a retail licensing training course to attain, this guide should prove very helpful.

SCPLH

This is the Scottish Certificate for Personal Licence Holders (SCPLH) Level 5, and it is for anyone who is in a role in which they are required to authorise retail sales of alcohol (i.e. managers, supervisors etc.). It is the qualification needed to apply for a Personal Licence to sell alcohol in Scotland.

SALPS

This is the Scottish Award for Licensed Premises Staff (SALPS), and it is for anyone in a job that involves serving alcohol in licenced premises (other than the holder of a Personal Licence).

NCLPH

This is the National Certificate for Personal Licence Holders (NCPLH) Level 2, and it is for managers and supervisors in retail licensing roles. It is the qualification needed to apply for a Personal Licence in England and Wales.

NDDPS

This is the National Diploma for Designated Premises Supervisor (NDDPS) Level 3, and it is for anyone who has been named the designated premises supervisors in licensed premises.

AUASP

This is the Award for Under Age Sales Prevention (AUASP) Level 2, and it is a qualification to ensure anyone working in the licensed retail industry knows the law in relation to age restricted products and underage drinking and sales.

An NVQ could be your route into a career in health and social care

Getting started in any new career can be difficult, but in the field of health and social care, a lot of hard work and training is required of any new applicant.

Luckily, there are a few different care training courses you can take to get you off to a great start in your new career in health and social care. The main course that most new applicants take is the QCF NVQ Diploma in Health and Social Care (Level 2), which as of January 2011, replaced the old NVQ Level Health and Social Care qualification.

The nationally recognised QCF NVQ Diploma in Health and Social Care (Level 2) qualification will give you a thorough grounding in everything you need to know to start your new career and find employment.

It covers introductions to:

• Communications
• Personal development
• Equality and inclusion
• Duty of care
• Safeguarding and protection
• Person-centred approaches to health and social care
• Information handling
• Health and safety
• The role of the health and social care worker

Once you have completed this course, which takes roughly 6 to 9 months, and passed your assessments, you can move on to more advanced qualifications if you wish.