What is Asbestos?

Asbestos is a natural mineral made up of several microscopic fibres. There is evidence of its existence and use as early as the Stone Ages, where it is thought to have been used for wicks in lamps and candles.

More recently, during the industrial revolution, it was hailed as the ideal supplement for everyday materials in the construction and automotive industries, due to its ability to add strength and insulation without adding excessive weight. It was commonly used in house building between 1930 and 1950 when its popularity peaked.

However, despite its benefits to these industries, asbestos posed and continues to pose many health risks to humans and can lead to fatal diseases such as cancer, lung disease and other respiratory illnesses.

Due to these risks to human life, asbestos use has been heavily regulated in many countries since the 1970s and was eventually banned entirely in the UK in 1999.

Despite this ban, asbestos continues to prove a threat today, due to its existence in homes – any home built before 2000 is thought to likely contain some asbestos.

Therefore, workers in industries likely to come in contact with asbestos must be aware of the risks and precautions required to protect themselves.

This article looks at the risks of Asbestos.

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What is a food allergy?

A food allergy is where the body’s immune system mistakenly thinks that the proteins in certain foods are a threat. As a defence mechanism, chemicals are released in an attempt to fight off this threat, and it is how the body reacts to the release of these chemicals that creates the symptoms associated with food allergies.

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Customer Service – Dealing with Angry Customers

Customer service roles can be extremely rewarding when things are going well. You deliver great, person-to-person service, interacting with the people your company tries to serve, and are often the first congratulated when things have gone well.

Unfortunately, you are also the first point of call for complaints. Quite often complaints that have come about through dealings with other aspects of the business or a product, that ultimately may not even be your fault.

This article outlines several steps that can be taken to help you deal with an angry customer.

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Working at Height – What is meant by Working at Height?

Working at height is defined by HSE as any work in any place where, if precautions are not taken, a person could fall a distance liable to cause personal injury.

Due to the increasing height and number of tall buildings, it is becoming ever more relevant to understand the details of working at height.


Particular steps can be taken to make the activity safer, and indeed legislation that stipulates what must happen when organising work at height.

This article briefly outlines the details of the legislation involved, some basic principles to be considered when planning work at heights, and the appropriate details on who can work at height.

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Safety Management Programme – Essential Elements

It is important to understand the elements of a good process safety management programme to protect employees from harm when they are in their work environment.

Implementing such a programme is impossible without cooperation from every level of the company, managers and non-managers alike.

In this article we look at the core elements of a successful safety management programme:

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Healthcare assistant – what does an HCA do?

Deciding to become a healthcare assistant opens up a number of options for a career in care. Healthcare assistants (often referred to as care assistants, support workers or HCA) play a vital role in the National Health Service (NHS). They also work in patients homes or community settings such as GP surgeries.

This article offers some insight into healthcare assistants (HCAs) work and discusses possible options for training at entry level and beyond. It also looks at required skill sets for those wishing to undertake a role in the area of general patient care.

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Portable Appliance Testing – What to expect on a PAT course?

Portable appliance testing is the term used to describe the testing of electrical appliances to ensure they are safe to use. It is often referred to as the acronym PAT. Its purpose is to prevent electrical accidents in the work and home environment. A full PAT test should include both a visual assessment and a more in-depth inspection using specialist PAT testing equipment.

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Treating Depression

Depression is a serious mental health condition that affects many thousands of people globally. In the UK alone 3% of people suffer from some form of clinical depression, with numbers rising as high as 20% for more general thoughts of suicidality. As such, understanding proper treatment options for depression is an important element of patient care. This article highlights the primary paths available when treating depression.

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Mental health illness – how common is it?

According to statistics from NHS Digital, at any one time, a sixth of the population in England aged 16 to 64 have a mental health illness.  Whether family, friends, neighbours or work colleagues, the chances are we all know someone that is affected.

The figures, while worrying, in reality don’t even scratch the surface.  The study, which leaves out less common conditions – and is a snapshot in time, could be closer to a quarter of the population experiencing mental health illness on an annual basis.

Statistically, women are more likely than men to experience mental and emotional (not psychotic) illness. Research shows that 20 per cent of all adult women between the ages of 16 to 65 have ‘significant mental health problems’, as compared with 14 per cent of men between these ages.
However, women are more likely to seek, and be diagnosed, help for mental health problems.

Young people are particularly susceptible to mental health difficulties.

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