Challenging behaviour – how to deal with it

In a care environment, challenging behaviour can be difficult to deal with. Learning how to deal with challenging behaviour effectively and empathically is vital to providing the best care for patients, and for maintaining a positive mentality.  This article explains challenging behaviour- in what forms it appears and its possible triggers- and gives advice on how to handle it when it arises.
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Mandatory Training Courses – What are they?

Mandatory training relates to training that employers are expected to provide to their staff following statutory requirements.  Statutory requirements include the Health and Safety at Work Act, local authority requirements, and the requirements specified by the Care Quality Commission. Continue reading “Mandatory Training Courses – What are they?”

Are Mandatory Training Courses different to Statutory Training Courses? (CQC)

Statutory training relates to training this is required legally in order to protect individuals in the workplace.  Mandatory training relates to trade specific training that the employer considers essential or compulsory for a specific job.  Both phrases are often confused by employers.  This article covers a list of mandatory social care training courses and looks at those that are statutory within the confines of the CQC.

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Autism: Sensory Seekers and Sensory Avoiders

There are many misunderstood aspects of autism spectrum disorder (ASD), but one of the most frequent but incorrect assumptions is that all people with ASD are sensory avoiders. While it is true that many people with ASD are over-sensitive to sensations, this is not true of all people with ASD. Once you understand this, you’ll have a better understanding of people with ASD.

Autism: ASD

When discussing sensations about ASD, the sensations are typically grouped into the categories of movement, touch, sight, sound, and smell. When a person is diagnosed with ASD, he or she should also be assessed to determine his or her sensitivity to sensations in each of these categories. A person with ASD may be over-sensitive or under-sensitive to all categories of sensations, but it is much more common to find a person is over-sensitive to some categories of sensations and under-sensitive to others.

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Specialist care training – what is it?

As a carer working in the health care sector, it is crucial that every patient is afforded the correct support and care. Specialist care training courses can provide the skills and knowledge necessary to complete a range of specialist tasks, including the management of instances relating to conflict or challenging behaviour. Continue reading “Specialist care training – what is it?”

Health and Social Care Professionals – why become one?

As the population ages rapidly, more and more people will rely on health and social care professionals. The care home sector is huge in the UK but improvements in health and social care services, along with advances in technology now mean that the elderly are able to stay in their own homes longer.

In 2016 a study by revealed that 1.55 million people in the Uk work in the field.  With an average age of 43, it is an industry that attracts health and social professionals both young and old.  The role of domiciliary carers has increased dramatically over the past decade but the vast range of careers in this sector brings people of all types to work.  Roles as diverses as individual support for those with disabilities or learning difficulties to care homes managers and child care assistants. Continue reading “Health and Social Care Professionals – why become one?”

Entry to social care: the Common Induction Standards

If you are new to the health and social care sector, there are a number of areas you must be trained in before you can work unsupervised. These are known as the Common Induction Standards, and they are essential for anyone starting a career in social care.

The Common Induction Standards are designed to reflect current policy and practice within the sector, and give new staff a comprehensive and standardised induction into their new roles. They feed in perfectly to more advanced training courses such as the QCF NVQ Diploma in Health and Social Care (Level 2), offering a more consistent approach to induction and training across the whole of the sector.

So, what are the Common Induction Standards?

There are eight standards, each representing an area of knowledge that you must be well-versed in before you can really get your career started.

1 Role of the health and social care worker
2 Personal development
3 Communicate effectively
4 Equality and Inclusion
5 Principles for implementing duty of care
6 Principles of safeguarding in health and social care
7 Person-centred support
8 Health and safety in an adult social care setting

If you study these eight areas in depth, you will have taken the first important step to delivering high-quality care and support.

Dundee care home ordered by Care Commission to improve standards

Following an inspection by the Care Commission, a neurodisability facility in Dundee has been ordered to make improvements to its standards of care.

The Linlathen Neurodisability Centre in Broughty Ferry has been under scrutiny by the Care Commission for some time now, after issues relating to staffing, care training and quality of care at the home were brought to light.

A spokesperson for the Commission commented on the home, which provides care for forty-five residents. He said:

“At our most recent inspection of the service we identified a range of issues and concerns and as a result the service was awarded grades of ‘unsatisfactory’ and ‘weak’. This is unacceptable in terms of the quality of care being provided to people.

“In recent months there have been a number of staffing and care issues at the service and these continue to cause us concern. The main issues include staffing levels and skills and also understanding the support needs of people living in the home.”

The Linlathen facility’s owners now have a total of six weeks to make the required improvements to standards at the home, or it may be forced to close. A spokesperson for Four Seasons Health Care, which owns the home, has said that it is making’noticeable improvements’ in response to the Commission’s report.

Cornish nursing home failing in its duty of care

The Care Quality Commission (CQC) has identified the St Theresa’s Care Centre in Callington, Cornwall, as failing in its duty of care, as elderly residents were found to be going without adequate food and drink.

This was the verdict following a surprise visit to the Cornish nursing home last August, when inspectors found that some residents did not appear to have sufficient nutrition and hydration. In addition, only three out of the 19 people monitored had been given a bath in the past month.

There appeared to be a staffing problem at the home, as some residents and carers complained to inspectors that there were not enough staff on duty. The CQC report also expressed concern over levels of care training at the home:

“The health and welfare needs of people using the service are not appropriately met.

“Staff are not available in sufficient numbers and do not have sufficient training to ensure that needs are met.”

Upon hearing of the damning CQC report, the owners of St Theresa’s Care Home expressed shock and said that a “robust action plan” had been put in place to make the necessary improvements.

Healthcare provider admits failings at new care home

The healthcare provider Housing 21 has been forced to admit that standards at its new care home in Yate are not what they should be, after several complaints were made about tenants being left unaided for days.

The facility, which is made up of 60 self-contained apartments, is designed for people aged 55 or over who need round-the-clock care. The home only opened in January but unsatisfactory staffing levels have prompted a number of complaints already. It has been reported that the facility has been without a manager for months, and residents are not getting the extra care that they need.

The daughter of an 89-year-old resident who lives in Cambrian Green Court told local newspaper the Gazette that there were no concerns over the standards of care training at the home, only the number of staff on duty. Elspeth Higgs said:

“I am not criticising the staff,”

“They are absolutely brilliant – there are just not enough of them.”

“They are absolutely run ragged. The situation is dreadful.”

The director of services for Housing 21, Les Clarke, said that the housing provider is working hard to make the required improvements and ensure that people at the facility are provided with a good standard of care.