Your employees are the core of your small business. Careful employee management is key to making sure you get the most out of them. They may be skilled individually, but if led poorly, they’ll never perform at their best. Here are a few things you and your managers can do to lead employees to greatness. Continue reading “5 Critical Elements of Effective Employee Management”
Why do some managers get compliance as soon as they ask the question? Why do some supervisors find they have to repeat themselves constantly? Why do some people get the point straight away and others need to be repeatedly reminded? This article offers 4 ways to successfully communicate your message – effective communication for managers.
“The effectiveness of communication is not defined by the communication, but by the response.” – Milton Erickson (American Pyschologist)
Equality and diversity can be defined as “promoting equality of opportunity for all, through diversity, giving each individual the chance to achieve their potential, free from prejudice and discrimination.”
At TutorCare we take your personal development as seriously as your professional development. Our aim is to develop your personal skills or ‘personality skills’. These are the personal attributes (also known as soft skills) you use to engage with people and can help influence how you communicate and relate to patients, colleagues, family and friends.
These skills are becoming more important in professional life. They can impact your career prospects, your job performance and other lifestyle activities. Employers are increasingly looking for these ‘soft’skills in addition to qualifications. In healthcare, these soft personal skills can be more important that certain technical skills. Continue reading “Personal skills – what do health care professionals need?”
The Diploma in Education and Training (DET) has now replaced the Diploma in Teaching in the Life Long Learning Sector (DTLLS) qualification in the UK.
The DTLLS was a qualification that was designed for anyone planning to become a full teacher (or working as) in further, continuing or adult education.
The DET qualification that has replaced it is effectively an “in-service” qualification and is available at dedicated training centres across the UK or via e-learning at www.tutorcare.co.uk.
The new courses include modules such as “Preparing to teach”, “planning and progressing learning”, “enabling learning and assessment”, “managing behaviour” and “Curriculum planning”.
The DET / DTLLS course will take approximately one year to complete with delegates being assessed through a serious of observations and assignments.
Distractions are a slippery slope and before you know it, hours or precious minutes have slipped by. Stay away from websites unless you have set aside time for browsing or while enjoying free time.
To help you stay focused, we’ve put together a list of five tips for your own personal time management. Tips that can be used in your private life as well as your professional one.
Time management is like a diet, only a tad less painful. It can be just as beneficial and you will see the results sooner as you prepare yourself to be more determined. Along with staying focused, you have to be resolute to stick with your plan. There are exceptions to most every rule of course, and no one wants to stick to a plan that is not working, but being determined to stay on the path you have set will be a valuable asset.
Learn To Delegate
If you are running or managing a small business, there are a variety of things that can leach into your time. Micromanaging is a quick way to burn out, so find ways to delegate things. Perhaps it is trusting the postal service to take care of shipping, or setting up auto-withdrawal for your monthly expenses, you need to be able to stay on track and save time. Trust when there is the opportunity to do so.
Use email, Skype or phone calls instead of meetings. Sometimes meetings can just turn into meet and greets or friends catching up. You count in gas, lunch, and the time preparing, and meetings can pull valuable resources away from areas that need them. Meetings are necessary at times, so when planning an itinerary or schedule, make sure that 12:30 meeting with Betty Boop at the Bread Bakery is absolutely needed. Skype, instant messenger, and email are all valuable tools and sometimes can help you accomplish what you are looking to do in a much shorter period. This is very important when it comes to sales people as well.
Prepare in advance of meetings
If you know your work environment and are prepared, you will not need an hour-long presentation. Many times companies that cater to small businesses depend on the fact that small business owners are very busy and not as knowledgeable as they should be. If you are prepared with what you want and need, you can serve yourself better and save a great deal of time.
Do What You Need To Do
Procrastination may seem like a minor thing for people that have the skill and funds to start a small business in the first place, but it can get in everyone’s way. Knowing when to put something off and prioritizing is very important. When you are planning, put the things that need to be done at the top of the list and let those items command your attention. Sometimes things need to be put off because you do not have the time or assets to put towards them as well.
With these tips, you should be able to prepare and utilize your time better. Remember to prioritize, delegate when you can, stay focused and determined, and take advantage of the time you have.
If you have the ambition to become a manager or supervisors in a care home, you will need certain skills, qualities and qualifications. This is the case in any position of responsibility, especially in the care sector where the welfare of other people is at stake.
To progress in a managerial role in the care sector, you will need to be a certain kind of person. You will need to have integrity, be responsible, organised and honest, and be able to manage people. Most importantly, you need to be passionate about protecting and respecting the people in your care.
Depending on the position you are applying for, you will need either one or both of the following care training qualifications:
NVQ Level 4 Health and Social Care This kind of course covers most managerial duties, including communication and reporting, professional development (of self and staff), the protection of all individuals and healthy and safe working practices.
Leadership and Management of Care Services (LMC) This care training course goes into more depth on the subject of how to efficiently run a care service. It covers everything from how to develop procedures, policies and practices to communication, leadership skills and respecting the rights of patients.
Successful businesses survive by adapting. As customer requirements shift, the successful organisation has already laid the framework to facilitate change. Products may age but a keen eye ensures the company product range evolves. Smart organisations stay ahead of the market by responsible analysis of all company endeavours from common practises such as SWOT analysis to internal programmes such as continuously evaluating training needs.
The training needs of your organisation has two defining features:
1) It can be overcome or reduced through learning and / or development
2) It is any shortcoming, gap, or problem that prevents an individual or an organisation from achieving its objectives
At the organisational level the training need is relative to anything that hinders the achievement of strategic objectives, be it lack of skill or aggressive corporate behaviour; for example, a lack of customer care skills that harms the business or a lack of interpersonal skills that negatively affects staff retention.
For individuals the training need occurs when the said individual requires knowledge, lacks a particular skillset or fails to be successful due to an inability to adapt their behaviour to meet the requirements of a given situation. Employers sometimes make erroneous assumptions about their employees so the key to training needs analysis (TNA) is to communicate effectively and evaluate all shortcomings within the organisation from a training perspective. TNA helps you address this in a “big picture” approach by systematically breaking down the culture within your organisation and using internal mechanisms such as staff appraisals to identify and harness change.
What are the Advantages?
Training needs analysis offers the following advantages:
> The targeting of resources at identified priorities
> By helping individuals and teams perform better individually and as a whole. This results in improved job satisfaction, morale and overall motivation
> Provides an ongoing structure for improving performance
> Enhances the organisation’s progress towards training programmes such as Investors in People
> Flows naturally from the appraisal process, in which staff discussions help tailor training towards their needs
Effective training or development depends on knowing what results are required and tailoring it to match corporate objectives. With limited budgets and the need for cost effective solutions, all organisations need to feel secure that the resources invested in training are targeted at areas in which training and development is needed. Only then can a positive return on the investment be guaranteed.
> Identify courses that are relevant to your organisation. Not just those that are mandatory to the sector you operate in but also those that allow you to diversify when the need arises
> Identify training that has not been arranged in the past and look at why that is the case. Working outside of the box has its advantages and training should offer as much to the organisation as it does to the individual
> Review previous training sessions and verify that expected outcomes were met. If not find out why. If existing methods are outdated, replace them or invest in newer methods that increase productivity
At TutorCare we are a training provider that constantly evolves. Our training needs analysis goes beyond our corporate responsibility and is embedded into our ethos. We continuously re-evaluate our product range so that you, as a client or potential client have access to all necessary information at a time and pace that suits the needs of your employees and the overall business.
From supervision and appraisal training to time management and team leadership, if your TNA requires outsourced training, we are here to help. With E-Learning plans and onsite group work we have a suitable solution that offers true return on any investment in training.
Care workers with responsibility for a number of service users have generally undergone extensive training in areas such as medication dispensation, infection control and nutrition awareness. These and many other areas are all vital to keep residents or patients safe and healthy. However, just as important to quality of life for people in care environments is regular, stimulating activity.
Activities coordinators in care environments are often just as important as care workers and nurses, as they ensure that the people under their care develop and retain the skills they need to experience excellent quality of life.
By undergoing an activities coordinator training course, you will learn about:
• The role of the activities coordinator and its importance
• Ways in which service users and their families can help to plan and provide activities
• The importance of assessing the needs and abilities of service users before planning activities
• The different activities that can be planned for varying groups of service users
Our current course can be found here – Developing the Role of Activities Coordinator
This kind of care training course is not only intended for those who aim to take on an activities coordinator role; it can be useful for all staff working in care environments.
TutorCare offer a wide range of training courses specifically for the Care Sector.
For more articles, more relevant to todays training please take some time to look at the following;
A person who works within the health and social care sector will need to have a wide range of skills and knowledge in a number of areas. However, one of the most important skills you will ever learn in your career as a care worker is observation.
With good observation skills, you will able to provide a better service for the people under your care. You can even use your observation skills to make the care environment safer overall.
Good observation skills are essential for a number of reasons, including:
– Identifying patterns of behaviour in care service users which may need attention
– Identifying problems quickly, so that they can be addressed before they worse
– Spotting abuse or negligence
– Noticing any areas of care which could be improved
How to improve your observation skills
Improving your observation skills isn’t always easy, but it can help to go on an Observation Skills for Carers training course. Here you will learn everything from the importance of observations and how to analyse behaviour to accurate record keeping. This last skill is just as important as observation.