Personal skills – what do health care professionals need?

At TutorCare we take your personal development as seriously as your professional development.  Our aim is to develop your personal skills or ‘personality skills’. These are the personal attributes (also known as soft skills) you use to engage with people and can help influence how you communicate and relate to patients, colleagues, family and friends.

These skills are becoming more important in professional life.  They can impact your career prospects, your job performance and other lifestyle activities. Employers are increasingly looking for these ‘soft’skills in addition to qualifications. In healthcare, these soft personal skills can be more important that certain technical skills.

So what personal skills do health care professionals need?

  • Empathy – In the healthcare & criminal justice fields, you have to be able to empathize and/or sympathize with the difficult situations faced by others.
  • Flexibility – Can you cover an extra shift? Can you stay late? Again, these aren’t 9-5 career fields.
  • Communication Skills – Being able to communicate well with patients and colleagues is vital.
  • Be a Team Player – As part of a team you are going to need to co-operate with others by encouraging and supporting your colleagues.
  • Dealing With Pressure – Pressure is a daily part of many healthcare jobs. Our courses can help you live with it and ideally thrive in high pressure situations.
  • Strong Work Ethic – You will often have to go ‘above & beyond’ in the care and service of others. Healthcare careers tend not to be standard 9 to 5 shifts.
  • Positive Mental Attitude – Positive mental attitude is vital in careers where there is suffering and distress. You need to remain positive to ensure this
  • Time Management – Important in any career, but lives could literally depend on how quick you act and how well you manage your time.
  • Self-Confidence – Nobody wants to think they are being cared for by a novice, so you need to project self-confidence in your abilities no matter how experienced you actually are.
  • Dealing With Criticism – You don’t know everything, and in healthcare things are always changing. You need to have the ability to accept and learn from criticism.

So what courses help develop these skills?

At Tutorcare we offer a wide range of courses that help develop personal attributes.  These include:

Personal Development

Active listening skills

Conflict Management

Dealing with challenging behaviour

Working with those with disabilities

Further courses include:

QCF / NVQ in health and social care management level 7

Specialist Carer Training

Training Article  Effective communication for managers - tips to communicate effectively

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