The manager of a care home in Sonning Common, Reading, has hit back at a damning inspection report by the Care Quality Commission (CQC).
Inspectors from the CQC made an unannounced visit to the Orchard Lodge home on Baskerville Road, which cares for 11 people who have dementia, in June 2011. The visit was intended as a follow up to a previous inspection in February, during which a number of concerns were raised.
The CQC made the following criticisms of the home:
– Care plans and risk assessments were out of date
– Residents were not being provided with adequate nutrition and hydration
– People with limited mobility were not being properly protected
-Appropriate care was not being given to people with special needs (i.e. diabetes)
Overall, the report claimed the home was failing to meet 9 out of 16 essential quality and safety standards, and the home was ordered to make improvements or face closure.
However, manager Nageeb Aubdool has now hit back at these allegations, saying:
“My immediate reaction was that it was unfair and unjustified. I am full to capacity and have not had one complaint from a relative or anyone saying they want to take a member of their family away.”
Despite his protestations, the CQC still insists Mr Aubdool needs to make the required improvements to care training and other standards at the home.